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Xerve - Privacy Policy

This Privacy Policy was last updated on 15 September, 2014.

The company Xerve Innovations Pvt. Ltd. operates www.xerve.in ("This Website"). This Privacy Policy sets forth Xerve Innovations Pvt. Ltd.’ policy with respect to information, including personally identifiable data ("Personal Data"), and other information that is collected from This Website’s visitors and you.

When you interact with us through This Website, we may collect Personal Data and other information from you, as further described below:
We collect Personal Data from you when you voluntarily provide such information to us, such as when you 1. register for access to and use of This Website and it’s services (for example, name, mobile number, email address, location), 2. contact us with enquiries or respond to one of our surveys. Wherever Xerve Innovations Pvt. Ltd. collects Personal Data we make an effort to provide a link to this Privacy Policy.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Xerve Innovations Pvt. Ltd. and the authorized third parties.

We are committed to protecting the privacy and confidentiality of all Personal Data that you may share as a user of This Website. In furtherance thereof, we have this Privacy Policy to demonstrate our good faith.

When you interact through This Website, we receive and store certain personally non-identifiable information. We track this information either directly or through a third-party tracking service. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Xerve Innovations Pvt. Ltd. may store such information itself or such information may be included in databases owned and maintained by Xerve Innovations Pvt. Ltd.’ affiliates, agents or service providers. This Website may use such information and pool it with other information from This Website to track, for example, the total number of visitors to This Website, the number of visitors to each page of This Website, the domain names of This Website’s visitors’ Internet service providers, and how you use This Website and interact with the services. Also, in an ongoing effort to better understand and serve the users of This Website, Xerve Innovations Pvt. Ltd. often conducts research on its user demographics, interests and behavior based on the Personal Data and other information provided to us like users’ geographic location, age, gender, job title and income. This research may be compiled and analyzed on an aggregate basis. Xerve Innovations Pvt. Ltd. may share this non-identifiable and aggregate data with its affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. Xerve Innovations Pvt. Ltd. may also disclose aggregated user statistics in order to describe it’s services to current and prospective business partners, and to other third parties for other lawful purposes.

In operating This Website, we may also use a technology called "cookies." A cookie is a piece of information that the computer that hosts This Website gives to user’s browser when the user accesses This Website. Our cookies help provide additional functionality to This Website and help us analyze This Website’s usage more accurately. For instance, This Website may set a cookie on your browser that allows you to access This Website without needing to remember and then enter a password more than once during a visit to This Website. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of This Website’s features.

We may also use third party advertising partners’ software technology called clear gifs that help us better manage content on This Website by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track your online movements. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We tie the information gathered by clear gifs to users’ Personal Data. We use clear gifs in our emails to let us know which emails have been opened by recipients; this allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

Xerve Innovations Pvt. Ltd. uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data provided by you to answer your question, guide, support, or resolve your problem. If you provide Personal Data in order to obtain access to This Website’s services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. Xerve Innovations Pvt. Ltd. and its subsidiaries and affiliates (the "Related Companies") may also use users’ Personal Data and other personally non-identifiable information collected through This Website to help us improve the content and functionality of This Website, to better understand our users and to improve the services.

Xerve Innovations Pvt. Ltd. and its Related Companies may use this information to communicate with you regarding the services or to tell you about services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to "unsubscribe" from receiving future marketing communications. You can also unsubscribe from some administrative communications that are reasonably necessary to the service, such as billing or service notifications via My Account – Settings section. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.

If Xerve Innovations Pvt. Ltd. intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.

Xerve Innovations Pvt. Ltd.’ core business is to sell information (client enquiries and contact details) as leads to vendors when such information is provided to us by users for this purpose (client users submit enquiries in order to receive proposals from multiple vendor users); This Website’s users shall be deemed to have given consent to the same. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.

We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.

Xerve Innovations Pvt. Ltd., like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, shipping and fulfillment, and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

Xerve Innovations Pvt. Ltd. may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation; (ii) protect and defend the rights or property of Xerve Innovations Pvt. Ltd.; (iii) act in urgent circumstances to protect the personal safety of users of This Website or the public; or (iv) protect against legal liability.

You can use This Website without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain services.

This Privacy Policy does not apply to any Personal Data collected by Xerve Innovations Pvt. Ltd. other than Personal Data collected through This Website or services. This Privacy Policy shall not apply to any unsolicited information you provide to Xerve Innovations Pvt. Ltd. through This Website or through any other means. This includes, but is not limited to, information posted to any public areas of This Website, such as bulletin boards (collectively, "Public Areas"), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed to be non-confidential and Xerve Innovations Pvt. Ltd. shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.

Xerve Innovations Pvt. Ltd. does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through This Website. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on This Website without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Xerve Innovations Pvt. Ltd. through This Website, please contact us, and we will endeavor to delete that information from our databases.

This Privacy Policy applies only to This Website. This Website may contain links to other websites not operated or controlled by Xerve Innovations Pvt. Ltd. (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from This Website do not imply that Xerve Innovations Pvt. Ltd. endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Xerve Innovations Pvt. Ltd. takes reasonable steps (appropriate physical, electronic, and managerial procedures) to safeguard and secure the Personal Data provided by users via This Website from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, email or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you send to us in this way.

Your access to and use of This Website is subject to the Terms of Use, located at http://www.xerve.in/termsofuse.
This Website and our business may change from time to time. As a result, at times it may be necessary for Xerve Innovations Pvt. Ltd. to make changes to this Privacy Policy. Xerve Innovations Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of This Website after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

To keep your Personal Data accurate, current, and complete, you can either edit your account information and preferences at any time or contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via This Website or services.

Please feel free to Contact Us if you have any questions or concerns about This Website’s Privacy Policy or the information practices of This Website.

This Privacy Policy was last updated on 15 September, 2014.